Mediastilo is operated by Nodebyte OÜ ("we", "us", "our"), a company registered in Estonia with its seat in Tallinn. These Terms of Service ("Terms") are a binding agreement between you and Nodebyte OÜ governing your access to and use of the Mediastilo application, websites, and related services (together, the "Service").
By creating an account, or by accessing or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company or other organisation, you confirm that you have authority to bind that organisation, and "you" then refers to that organisation.
Last reviewed: 20 July 2026
1. The Service
Mediastilo is a content production tool. It monitors sources you choose, scores the material it finds, and helps you turn that material into drafts in your brand's voice using automated and AI-assisted generation. You can review, edit, and publish those drafts to destinations you connect. The features available to you depend on the plan you are on. The authoritative, current description of features and limits is the Plans page inside the app, together with the in-app help.
We improve the Service continually. We may add, change, or remove features. If we discontinue a feature you materially rely on, we will give reasonable notice where practicable.
2. Accounts and eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for the accuracy of the information you give us when you register, and for keeping it up to date.
You are responsible for all activity under your account and for keeping your credentials secure. If your account supports additional team members, you are responsible for the members you invite and for their use of the Service. Tell us promptly at the contact address below if you believe your account has been accessed without your authorisation.
3. Subscriptions, credits, and payment
The Service is sold on a subscription basis, and most AI actions consume credits. How plans are billed, how credits and top-ups work, how upgrades and downgrades take effect, when subscriptions renew, and how and when refunds are given are all set out in our Billing and Cancellation Terms, which form part of these Terms. A valid payment card is required on every plan, including the Free tier.
4. Your content
"Your Content" means everything you submit to, store in, or generate through the Service: your prompts, brand voice profiles, drafts, uploaded documents, the source material you ingest, and your account and configuration data.
As between you and us, you own Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, process, and display Your Content, and to create derived material such as embeddings and analyses, strictly for the purpose of operating and providing the Service to you. This licence exists only so that we can run the Service, and it ends when Your Content is deleted from our systems, except for backups that age out on our normal cycle and any anonymised records described in our Privacy Policy.
You are responsible for Your Content. You confirm that you have the rights needed to submit it and to let us process it as described, and that Your Content and our processing of it at your instruction do not infringe anyone's rights or break any law.
5. AI-generated output
A central part of the Service produces text and analysis using AI models. You need to understand how that output works and what your responsibilities are.
- Output can be wrong. AI models can produce statements that are inaccurate, outdated, biased, or entirely fabricated, including invented facts, quotes, figures, and citations. Output may read as confident while being incorrect.
- You must review before you rely or publish. Output is a draft for you to check, edit, and approve. You are responsible for everything you publish or otherwise act on. Do not treat output as legal, financial, medical, or other professional advice.
- Grounding reduces but does not remove risk. Where you enable web grounding, the Service attempts to base factual claims on live sources, but it does not guarantee that every claim is accurate or current.
- Ownership and similarity. As between you and us, you own the output you generate, subject to your having the rights to the inputs you supplied. Because AI models are trained on large datasets and different users may give similar prompts, comparable output may be generated for others, and we make no claim that output is unique to you.
You use AI-generated output at your own risk and are solely responsible for how you use it.
6. Acceptable use
You agree not to use the Service to:
- break any applicable law, or infringe or misappropriate anyone's intellectual property, privacy, or other rights;
- generate or distribute content that is unlawful, defamatory, harassing, hateful, or that sexualises minors;
- create deceptive content, including impersonating a real person or organisation, or presenting AI-generated material as human-authored where doing so is deceptive or unlawful in your context;
- run large-scale disinformation, spam, or malicious SEO operations;
- probe, scan, or breach the security of the Service, circumvent its limits or metering, or access it other than through the interfaces we provide;
- reverse engineer the Service, or use it to build a competing product, or resell it without our written permission;
- upload malware, or interfere with or place an unreasonable load on our infrastructure or that of our providers.
When you add a source, you are telling us to fetch pages from it. Only add sources you are permitted to monitor, and respect the terms and technical signals of the sites you point us at. You are responsible for your compliance with the rights and terms attached to the sources you ingest and the destinations you publish to.
We may investigate suspected breaches of this section and cooperate with law enforcement where the law requires it.
7. Third-party sources and destinations
The Service connects to systems you do not control. It fetches from the sources you add, and it publishes to the destinations you connect, such as a WordPress site, a Ghost blog, or a webhook, using credentials you supply. Those systems are governed by their own terms, and we are not responsible for them, for their availability, or for what happens to your content once you publish it to a destination you control. Our role in those transfers is limited to acting on your instruction, as explained in our Subprocessors list.
8. Our intellectual property
The Service itself, including its software, design, and the Mediastilo name and branding, is owned by us or our licensors and is protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service while your account is in good standing. Nothing in these Terms transfers any of our intellectual property to you.
If you send us feedback or suggestions, we may use them without restriction and without any obligation to you.
9. Availability and support
We work to keep the Service available and performing well, but we do not promise that it will be uninterrupted or error-free. We may suspend access for maintenance, and we rely on the third-party providers listed in our Subprocessors page, whose availability we do not control. Support is provided through the channels described in the app and the help centre, at the level your plan includes.
10. Data protection
We process personal data as described in our Privacy Policy. Where we process personal data on your behalf as your processor, that processing is governed by our Data Processing Agreement, which forms part of these Terms.
11. Warranties and disclaimer
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties that are not expressly stated in these Terms, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements, that AI output will be accurate or fit for any purpose, or that defects will be corrected.
Nothing in these Terms limits any warranty or right that cannot be limited or excluded under the law that applies to you, including mandatory consumer-protection rights.
12. Limitation of liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, special, consequential, or punitive loss, or for any loss of profits, revenue, goodwill, or data, arising out of or relating to the Service, even if we were advised such loss was possible.
- Our total aggregate liability arising out of or relating to the Service in any twelve-month period is limited to the greater of the amount you paid us for the Service in that period and one hundred euros (EUR 100).
- In particular, we are not liable for any loss arising from your reliance on AI-generated output, or from your use of sources or publishing destinations you do not control.
Nothing in this section excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited under applicable law. If you use the Service as a consumer, this section does not affect your mandatory statutory rights.
13. Indemnity
If you use the Service as a business, you agree to indemnify and hold us harmless from any third-party claim, and from reasonable costs and legal fees, arising out of Your Content, your use of the Service in breach of these Terms, or your infringement of anyone's rights. We will notify you of any such claim and let you control its defence, provided you do not settle it in a way that imposes any obligation on us without our consent.
14. Suspension and termination
You may stop using the Service at any time. You can cancel your subscription or close your account as described in the Billing and Cancellation Terms, which also explain what happens to your data and your purchased credits when you do.
We may suspend or terminate your access if you materially breach these Terms, if your use poses a security or legal risk to us or others, or if we are required to by law. Where the circumstances allow, we will give you notice and a chance to put the breach right. If we terminate your account for a serious breach, you are not entitled to a refund of fees already paid.
Sections that by their nature should survive termination, including sections 4 (ownership), 5, 8, 11, 12, 13, and 17, survive.
15. Changes to these Terms
We may update these Terms from time to time. If we make a material change, we will give reasonable notice before it takes effect, for example by email or a notice in the app. Changes are not retroactive. If you keep using the Service after a change takes effect, you accept the updated Terms. If you do not agree, you may stop using the Service and cancel as described above.
16. Governing law and disputes
These Terms are governed by the law of Estonia, without regard to its conflict-of-laws rules, and without prejudice to any mandatory consumer-protection rights available to you in your country of residence. The courts of Estonia have jurisdiction over any dispute, subject to any right you have as a consumer to bring proceedings in the courts of your own country. If you are a consumer in the EU, you may also use the European Commission's online dispute resolution platform.
If any provision of these Terms is found unenforceable, the rest remains in effect.
17. Contact
Questions about these Terms: contact@heap-software.com
Nodebyte OÜ, Tallinn, Estonia.